Landmar Hotels relies on Spazious to boost its MICE business

Landmar Hotels joins the Spazious Community! Its hotel offers ample and wonderful spaces and facilities in a unique location in the South of Tenerife, in the Canary Islands. Of course, with quality gastronomy and views of the sea.

Their team is committed to strengthening the MICE sales area by working with technology that allows them to: save time, respond instantly to RFPs, coordinate all their departments, and offer a unique booking experience.

In fact, Landmar Hotels will be a pioneer in the Canary Islands in completely digitizing its MICE business area. To do so, they have opted for the automation of contracting processes; and immersive 3D technology that allows customers to customize their space reservations.

The Landmar Hotels challenge

Initially, the hotel has a page on its website to redirect MICE traffic and to obtain requests through a form. With Spazious, Landmar Hotels has a booking engine for MICE clients, agencies, and companies. From here, they can book their events with or without rooms.

This requires the attention of the sales team on an ongoing basis. And at times, it becomes a challenge to respond quickly to event planners and close bookings. As you can imagine, the challenge for the Landmar Hotels team is to improve their KPIS response to MICE customers.

The project with Spazious

The Landmar Hotels MICE team has chosen Spazious to accomplish their goals and boost their MICE business! They start with Spazious complete package:

Booking Engine for Meetings & Events. Landmar clients will not have to wait for a response to their request. It will be instantaneous. With this, the team saves 97% of the average response time.

i-SEM@ Spazious. Landmar’s sales team will have a single solution for managing MICE requests. Both for customers using the booking engine, as well as those who continue to send more traditional requests. The i-SEM® is our Immersive Sales and Events Management Software. With this technology, you can track and control your sales, and extract reports of your commercial performance.

3D Diagramming. Our product is immersive because it allows you to configure the spaces and personalize them for each event. In addition, it is an internal tool that allows you to share information with operational teams. With this feature, Landmar Hotels will ensure that there are no mistakes in the setup of each event and will offer its clients a unique experience. In other words, a WOW effect in their quotation and in the booking process of each event.

In short, Spazious covers the Journey of event management in 360º: RFP request, quotation, and confirmation. It combines several technology platforms in one. And what’s more, it is designed by and for hoteliers!

With Spazious, Landmar Hotels’ MICE sales team will achieve

An instant response time for its M&E clients.
Personalization and set up of spaces
Direct booking of F&B services and extras for the event
WOW effect on the quotation and improved customer experience.
Data. Exhaustive control of web bookings and qualified segmentation
Internal control and coordination of departments in the hotel (rooms, rooms, F&B, others…)